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  • Home
    • Nick Pidgeon
    • Kathy Pidgeon
    • The Residential Child Care Project
  • Helping children who have suffered trauma and adversity
    • TCI
    • TCI Edition 7
    • TCIF Training for foster carers
    • Helping carers use the TCIF approach
    • The CARE best practice model
    • Self injury
    • Other training
  • Preventing a toxic workplace culture
    • Training on preventing a toxic workplace culture
    • Creating a positive workplace culture
    • Whistleblowers and hounding out
    • Advice to whistleblowers
    • Information and references for toxic workplaces
  • Testimonials
  • Contact us
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Training in therapeutic skills for staff in residential and day care facilities

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THERAPEUTIC CRISIS INTERVENTION is a trauma informed programme that teaches a therapeutic approach to helping children and to preventing and managing challenging behaviour. It provides staff with a range of  techniques and strategies but is characterised by a strong emphasis on  developing relationships and active listening.

​TCI is not just a training course but a system to help children and prevent and manage their challenging behaviour. We work closely with agencies to implement the five parts of the system:
1.      Management  training and the development of policies and  procedures.
2.     Clinical  participation. The functional analysis of the child’s behaviour and the development of clear and regularly reviewed individual crisis management  plans

3.      Supervision. Support for staff and a framework for learning from  incidents 
4.      Training.  A structure for core and refresher training involving learning from incidents  and the further development of skills.
5.      Documentation  and critical incident monitoring. Objective oversight and feedback.

The effect of implementing the TCI system is to significantly reduce the number of times restraint has to be used. But the programme also teaches restraint methods for use when this is the only way to make a situation safe.  TCI  originates from the Residential Child Care Project at Cornell University, New York. This is a non-profit organisation whose mission is to promote the welfare of children in out of home care. It is trained and developed by a group of consultants in America, Britain, Ireland, Australia, New Zealand, Israel and Canada.

The TCI programme includes:
 - Understanding  the effects of trauma on a child ·        
  - Assessing  the situation before responding.
 - Understanding the meaning of the behaviour for  the child and responding to feelings and needs, and not just the  behaviour ·        
 - Keeping  calm when faced with challenging behaviour ·        
 - Preventing  challenging behaviour –addressing setting  conditions ·        
 - Active  listening ·        
 - Behaviour  support techniques for agitated behaviour ·        
 - Emotional  first aid for emotional outbursts ·        
 - Crisis  co-regulation skills for aggressive and violent  behaviour ·        
 - The  Life Space Interview – a therapeutic debriefing technique to help children learn  from incidents and manage their emotions        
 - Optional  physical intervention skills

The TCI programme is accredited by the Restraint Reduction Network

There is a separate TCI programme developed for schools.

Please get in touch if you would like to find out more about this training

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TCI Edition 7
A new, updated and improved edition of TCI is launched in 2020.  We're very excited about this massive leap forward. Click here to find out about the main changes in TCI Edition 7.
Find out about TCI7
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  • Home
    • Nick Pidgeon
    • Kathy Pidgeon
    • The Residential Child Care Project
  • Helping children who have suffered trauma and adversity
    • TCI
    • TCI Edition 7
    • TCIF Training for foster carers
    • Helping carers use the TCIF approach
    • The CARE best practice model
    • Self injury
    • Other training
  • Preventing a toxic workplace culture
    • Training on preventing a toxic workplace culture
    • Creating a positive workplace culture
    • Whistleblowers and hounding out
    • Advice to whistleblowers
    • Information and references for toxic workplaces
  • Testimonials
  • Contact us